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FAQ

1. How do I order a Taxi Coop Montreal ride?

To order a taxi with Taxi Coop Montreal, there are several options available to you:

 - Book instantly online at www.taxi-coop.com
 - Call our 24/7 switchboard at 514-725-9885
 - Or use the Taxi Coop mobile app (iOS and Android) to locate an available taxi near you.
With Taxi Coop, you can book a taxi in advance or in real time, depending on your needs. Whether it's for a local trip in Montreal, a business meeting, or a transfer to the airport, booking is simple, fast, and reliable.

2. Is there a fixed rate for the airport with Taxi Coop Montreal?

Yes, Taxi Coop Montreal offers an official fixed rate for trips between downtown Montreal and Montreal-Trudeau International Airport (YUL). This regulated rate allows passengers to know the exact price of their trip to the airport before departure, with no hidden fees or hourly surcharges. This is a significant advantage for frequent travelers and tourists.

3. How long does it take for a Taxi Coop Montreal taxi to arrive?

On average, a Taxi Coop taxi arrives in less than 10 minutes in most Montreal neighborhoods. Thanks to a high-performance geolocation system, the dispatch center automatically sends the nearest vehicle. Waiting times may vary depending on traffic conditions or local events, but Taxi Coop remains one of the most responsive services in the Montreal metropolitan area.

4. Can I pay with a card or via the Taxi Coop Montreal app?

Yes, you can pay for your ride securely with a credit card, debit card, or mobile payment, either in the taxi or via the Taxi Coop app. All drivers are equipped with modern payment terminals that are compatible with Apple Pay, Google Pay, and major credit cards. Receipts are provided upon request, either directly or by email.

5. Do you offer hybrid, electric, or van taxis?

Yes, Taxi Coop Montreal has a fleet of eco-friendly and accessible vehicles, including:

- Hybrid and 100% electric taxis for more environmentally friendly transportation,
- Spacious vans for group trips, families, or bulky luggage.

When making your reservation, you can indicate your vehicle preference. This is ideal for customers concerned about their carbon footprint or who have specific needs.

6. Does Taxi Coop Montreal offer any promotions or discounts?

Yes, Taxi Coop Montreal regularly offers promotions, seasonal deals, and corporate discounts. Discounts are sometimes available on airport trips, as well as for frequent users or corporate accounts. To stay up to date, follow Taxi Coop on social media or subscribe to our newsletter directly on the website.

7. What services does Taxi Coop Montreal offer?

In addition to transportation, Taxi Coop Montreal offers several convenient services:

 - Express parcel delivery: our drivers ensure the quick delivery of your packages in Montreal.
 - Battery boost: we can help you jump-start your vehicle in the event of a breakdown.
 - Door unlocking: if you've locked your keys inside your car, we can quickly unlock it for you.